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A Pragmatic Solution for Eldercare in the US—Designed by Elders for Elders by Patricia Seybold in InnovationAs many of you know, I now live year round on the coast of Maine. One of my local heroes is Chip Teel, who has been pioneering in eldercare for over two decades. He’s a local M.D., with a family practice of seven professionals. A large proportion of their clientele ...
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Tackling a Wicked Problem: California’s Water Supply by Patricia Seybold in InnovationHow do you address an intractable and contentious issue that’s becoming more and more urgent? That’s the problem faced by California’s newly formed Delta Conservancy. The delta region and estuary formed by the Sacramento and San Joquin Rivers provide some of the most fertile agricultural land in the country, support ...
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What Are Wicked Problems, Why Are They Wicked, and How Do You Deal with Them? by Patricia Seybold in InnovationI’ve been thinking a lot about wicked problems recently. As faithful readers know, I’ve been embroiled for the past 10 months in a local community hospital issue and have aired our progress (or lack thereof) in a series of posts. Our recent consulting work has also exposed us to a ...
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Breakthroughs in Bio-Computing by Patricia Seybold in InnovationIt’s now clear that the next generation of software and hardware developers will need to master both life sciences and computer science. Why? Because the two fields are increasingly becoming intertwined. This week, MIT announced: “MIT engineers have transformed bacterial cells into living calculators that can compute logarithms, divide, and ...
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Techniques for Facilitating Effective Group Meetings by Ronni Marshak in InnovationLisa Kimball is a thought leader and master on changing the structure of conversations in order to help people deal with complex issues. A few weeks ago, Patty presented her interview of Lisa (in How We Learn and How to Change) including a discussion of “Liberating Structures,” simple facilitation techniques ...
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Students Co-Design African Rural University by Patricia Seybold in InnovationI have been a part of the gestation, birth, and early childhood of this fledgling university as a member of the University Council (its governing body) since its inception. This truly is a unique undertaking—an all women’s university, designed to train the women who will help transform the African bush, ...
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Bitcoin Hacked Again and Again by Patricia Seybold in InnovationLast week we joined the media frenzy that seemed to suddenly swirl around the odd digital currency known as Bitcoin. That same day, one of the top Bitcoin exchanges, Mt. Gox, suffered a denial of service attack, sending the value of Bitcoins down as investors began panic selling. Value of ...
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What You Should Know about the Bitcoin Revolution by Patricia Seybold in InnovationWhat would you do if you feared that your bank was going to confiscate the bulk of your savings? You'd remove your funds from that bank, wouldn't you? That's what's happening all over Europe (and in other parts of the world), triggered by the “haircut”that customers of Cypriot banks received ...
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Re-Inspired by the Women of the African Rural University in Uganda by Patricia Seybold in InnovationJust finishing a 10-day trip to the African Rural University in Uganda. It's so refreshing to be at an institution that practices reflective conversations and collaborative design as their modus operandi! The women who graduate from this all-women University receive a Bachelor of Science in Technologies for Rural Transformation. I ...
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Humorous Example of Metaphors Run Amuck by Patricia Seybold in InnovationThis is a GREAT complement to Peter Horne's Article New Metaphors Spur Innovation -- I received this as email humour but it's SO a propos I couldn't resist posting this..... If Bud Abbott and Lou Costello were alive today, their infamous sketch, 'Who's on First?' might have turned out something ...
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Amazing Video of Flying Robots! by Patricia Seybold in InnovationIn our recent "Patty's Pioneers" meeting in San Francisco, Peter Horne showed parts of this video to illustrate some points he was making about designing systems based on "digital life forms" -- This is a TED TALK featuring Vijay Kumar: Robots that Fly Pretty Incredible!
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Video: Patricia Seybold at BIF-5 by Patricia Seybold in InnovationWatch Patricia Seybold at BIF-5 from Business Innovation Factory right now on Blip. October, 2012
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Attractive Business Model for Customer Innovation: Peers Inc. by Patricia Seybold in InnovationIn September 2012, at the Business Innovation Factory annual confab, BIF-8, I had the opportunity to hear Robin Chase tell her story. She talked a little about what she learned from co-founding Zipcar, and a lot about how she wanted to push the envelope with her newest company, Buzzcar. Robin ...
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Patterns in Innovation: Bottoms Up Activism by Patricia Seybold in InnovationLast week, I immersed myself in the wonderful Business Innovation Factory community by attending the BIF-8 conference in Providence, RI. I always find great case studies to pursue at this event, so stay tuned! For my overview “trip report,” I stepped back and squinted to discern the patterns and common ...
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How Alaska Airlines has Implemented its Mobile Strategy by Patricia Seybold in InnovationCurtis Kopf, Managing Director of Customer Innovation at Alaska Airlines and Shehryar Khan of UberMind, the mobile development firm they partnered with (which is now part of Deloitte), discuss how they developed Alaska Air's mobile apps. Shehryar Khan and Curtis Kopf at SIC2011 from Seattle Interactive Conference on Vimeo.
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How the Commonwealth of Massachusetts Redesigned its IT Practices to Put Residents First by Patricia Seybold in InnovationHere is an example that shows (even!) governments can use outside-in innovation. In this case study, cross-agency teams worked together to design ideal service-delivery workflows. Could this approach be used in your organization? PROBLEM: Frustrating User Experience The Information Technology needs of the agencies within the state’s Health and Human ...
