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Does US Govt. have the Right to Our Data on Foreign Servers? by Scott Jordan in Online, Mobile & ITHere's an interesting and timely article in Ars Technica posted by David Kravets about the battle between Microsoft and the US government over customers' emails and whether or not the US government has the right to surveil emails that are housed in Microsoft's Irish datacenters. Does US have right to ...
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Why Apple vs. FBI Matters by Patricia Seybold in Online, Mobile & ITThe Apple vs. FBI legal battle over the need to unlock a dead terrorist's iPhone has been top of mind for many IT professionals, civil rights advocates, law enforcement supporters, legal pundits, and cyber-security experts. I wasn't planning to write about this topic, given that it has been thoroughly covered ...
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Can US Ensure Privacy of EU Customers' Info? by Patricia Seybold in Online, Mobile & ITPattys' Pioneers have been tracking the collapse of the Safe Harbor agreement between the EU and the US that has made it illegal to move customer data back and forth between the EU and the U.S. The Safe Harbor Agreement was signed in 2000 and allowed U.S. companies to extract ...
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Current State of Encryption & Privacy by Patricia Seybold in Online, Mobile & ITPat Kerpan sent in a link to this useful article in the MIT Review, 6 Ways Law Enforcement Can Track Terrorists in an Encrypted World by Nathan Freitas about the current state of encryption and the privacy of our digital phone and data communications and files. Nathan is a mobile ...
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Healthy Reactions to Terrorism by Patricia Seybold in Online, Mobile & ITI first heard about the Nov. 13th Terrorist attacks in Paris via email from Donald Callahan, who had previously written from his home in Paris about the EU's ruling nullifying the US Safe Harbor policy. At about 7 pm EST Friday night, Donald alerted me (and the rest of Patty's ...
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European Customers' Data is No Longer Safe in US Companies' Systems by Patricia Seybold in Online, Mobile & ITYou may have missed this earth-shaking event. Hopefully your corporate lawyers didn't miss it: the US Safe Harbor Program no longer protects EU citizens' data when that data is transferred to systems that are potentially subject to US goverment surveillance. What does this mean for your company? If you are ...
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Microsoft Reboot: Pretty Impressive by Patricia Seybold in Online, Mobile & ITLast month I pointed out how far Microsoft had dropped on the relevancy radar for both business and consumer customers. I chronicled a few of my reasons for suspecting that Microsoft's reboot attempts might actually work. On October 6th, Microsoft held its major Device Event in NYC. The showmanship rivalled ...
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Can We Provide Secure Internet Access for All by 2020? by Patricia Seybold in Online, Mobile & ITHow will the ALL the World's Citizens gain Affordable, Secure Internet Access by 2020? Bono and Mark Zuckerberg partnered in a well-timed Op Ed that was published in the Sunday New York Times on September 27th. It is titled: To Unite the Earth; Connect It. Their call to action coincided ...
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Can Microsoft Regain Relevancy? by Patricia Seybold in Online, Mobile & ITI never think about Microsoft any more. I'm not alone. But I think that's about to change and I'm puzzled about what Microsoft is doing differently that is bringing it back on to my radar. A year and a half ago, I wrote an Open Letter to CEO Satya Nadella ...
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Will Xiaomi Stop the iPhone in China? by Patricia Seybold in Online, Mobile & ITThere's a "new" smartphone that's gaining rapid marketshare and challenging Apple's global brand primacy: Xiaomi's ((pronounced Show-em) Mi. The privately-held Chinese manufacturer of Android-based smartphones and other electronics reported sales of 34.7 million smartphones in the first half of 2015, 33% more than for the same period last year. The ...
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Amazon's Prime Day Experiment by Patricia Seybold in Online, Mobile & ITAmazon Prime Day, which celebrated the 20th anniversary of the Prime members’ program on July 15, 2015, has taken a lot of flack as a bad customer experience, based on negative tweets and members’ frustration about the quality, availability, and accessibility of the items featured in the sale. Prime Day ...
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Have you seen John Oliver's Interview with Edward Snowden? by Patricia Seybold in Online, Mobile & ITIf you haven't seen it yet, please view John Oliver's Interview with Edward Snowden. It's both hilarious and important! Comic Oliver points out that Americans might actually get the point the Ed Snowden tried to make if they realized that their sexting is routinely monitored by their government without their ...
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Privacy vs. the Value of Aggregated Data by Patricia Seybold in Online, Mobile & ITI am reading (and planning to review) Bruce Schneier's book, entitled: David and Goliath: The Hidden Battles to Collect Your Data and Control your World. I received this email from Bruce (I subscribe to these).. and once you get thru the marketing hype, I believe he is raising an important question. ...
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Is U.S. Government Surveillance Wreaking Havoc with U.S. Tech Firms’ Cloud Solutions? by Patricia Seybold in Online, Mobile & ITAustralian banks are saying "Hell No, we won't go!" to the use of American companies' cloud-based solutions. David Tanis, Manager of Information Systems and Frontline Analytics for Commonwealth Bank of Australia was quoted during a Gartner Information Management Summit in Sydney on February 25, 2015, as saying: “The policy needs ...
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Patty’s Pioneer, Peter Horne, Exposes Lenovo Security Risk by Patricia Seybold in Online, Mobile & ITThings have been buzzing on our private email listserv over the past two months. Peter Horne, one of the most active members of Patty’s Pioneers*, began discussing a troubling problem he had found on a Lenovo computer he purchased in Sydney, Australia in early January, 2015. Pete quickly discovered malware ...
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Anthem Hack: Will It Slow the Spread of Patient Portals? by Patricia Seybold in Online, Mobile & ITWhy Medical Records Are Tempting Targets for Cyber Crooks The information that is collected and stored by healthcare providers and by health insurance companies includes incrdibly detailed information about our lives. In the U.S., insured patients are identified by social security numbers and birthdates, as well as full names. Our ...
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Mobile Apps: The Path of Least Resistance for Customer Co-Design by Patricia Seybold in Online, Mobile & ITWe predict that 2015 will be a great year for customer co-design initiatives. Mobile app development is a great beachhead for customer co-design because no one questions the involvement of customers all the way through the development lifecycle. Your customer’s mobile phone is the perfect “outside in” design platform. There ...
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How Viable Is the Apple Pay Ecosystem? by Patricia Seybold in Online, Mobile & ITWe published our initial review of Apple Pay functionality on October 11th. This week we take a deep dive into the entire ecosystem of partners required to support Apple Pay (or any mobile e-wallet). (See How Good Is Apple Pay's Ecosystem?) We ask the question: How well have the players in ...
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IBM's BlueMix Mobile Development & Cloud Services by Patricia Seybold in Online, Mobile & ITIBM is ramping up and evolving it's Cloud offerings and BlueMix is beginning to gain some traction and mindshare. But I'm not convinced that IBM has answered these questions I raised in this article, IBM's Mobile First Customer Cloud Strategy on March 28, 2014, to wit: BlueMix Doesn’t Support All the ...
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Is the JP Morgan Chase Data Breach Related to Apple Pay? by Patricia Seybold in Online, Mobile & ITI had an eerie thought when I read about the massive data theft of customer information at JP Morgan Chase. Much was made about the fact that the theft did not include customers’ account information or credit card information. It was “only” their names and addresses—primarily those of customers who ...
