Chordiant 5

How Chordiant’s CRM Suite Stacks Up Against Our Framework for Evaluating Multi-Channel CRM Solutions

April 3, 2003

This report assesses the functionality, administration, and Architecture of Chordiant 5 against our evaluation and comparison framework for the multi-channel CRM. We found Chordiant 5 to provide good multi-channel CRM functionality and Architecture. On balance, Chordiant 5 can facilitate your implementation of a multi-channel CRM system. And, except for packaging and pricing, Chordiant 5 is SOA-ready.


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