Self-Service and Support Search Solution RFP Template

Patricia Seybold Group's Template for Preparing an RFP

September 2, 2004

Customers have been very successful using Patricia Seybold Group’s Self-Service and Support Search Solution Evaluation Framework to evaluate and compare vendor offerings. We’ve incorporated that framework into an RFP template you can use to develop a great Self-Service and Support Search Solution RFP. While the framework provides an important element of an RFP for a search solution, there are two additional critical elements that belong in your RFP: information about your situation, and the specifications for your proof of concept. The purpose of this template is to help you collect and present all the information bidders need to prepare great bids for you.


Members: sign in to download and read this article!


Sign in to download the full article


Be the first one to comment.

You must be a member to comment. Sign in or create a free account.