E-markets are in their infancy. They lack critical features, and their business models are problematic for suppliers. Suppliers may not see an ROI but don’t want to be left behind. Buyers wonder which e-market, which e-procurement application, and which trading network offers the best opportunity for procurement savings.

Early adopters will learn from their experiences, but should be very careful about planning on profits. As you weigh decisions on investing in e-markets, it helps to understand how today’s e-market customer experience stacks up against your customers’ requirements. This report will help you understand where you fit in and what the trade-offs are.