Crowdsourcing
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        Mozilla FirefoxSupporting Innovation and Choice by Moving Software to Open Sourceby Patricia SeyboldFor anyone interested in understanding how to engage customers in co-designing a new product of any kind, the story of Mozilla Firefox provides some great best practices.
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        National InstrumentsA 30-Year History of Enabling Customer Innovationby Patricia SeyboldNational Instruments fosters customer-driven innovation in many ways.
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        Introduction to Outside InnovationThe Outside Innovation Imperativeby Patricia SeyboldThe outside innovation process involves engaging with lead users and lead customers in a variety of roles to create new products, processes, and business models. There are 7 ways in which outside innovation differs from traditional innovation processes.
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        Lego Mindstorms NXTPowered by Customers’ Inventivenessby Patricia SeyboldLEGO® MINDSTORMS™ has been Lego’s highest revenue producing product. It was developed (and enhanced) by Lego’s customers.
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        Open Source ConsiderationsEvaluation Criteria for Open Source Solutionsby Brenda MichelsonThe inevitable has happened. Open source has moved all the way up the enterprise stack. No longer are enterprises contemplating if they should use open source, but rather, where to use it. This report offers considerations for your adoption decisions.
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        Apple’s Lessons for the Rest of UsCustomer-Led Innovationby Patricia SeyboldApple’s iPod strategy is paying off brilliantly. The popular iPod, with its iTunes legal music library, has created a halo effect for the rest of Apple’s computer business.
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        How the Blogging Community Accelerated Tsunami ReliefBlogs and Wikis Are Providing Instant Visibility, Information-Sharing, and Coordinationby Patricia SeyboldDisaster relief in the wake of the earthquake and tsunami disaster that hit the shores of Southeast Asia and Africa has been accelerated by the rapid response of the blogging community.
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        Project AvalancheCorporate IT Executives Band Together to Evolve Shared IPby Patricia SeyboldThe Avalanche Corporate Technology Cooperative, also known as "Project: Avalanche" is a brand new corporate customer-led initiative to enable corporate IT executives to extract more value out of their IT investments. Avalanche Cooperative members can now
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        The Rebirth of CollaborationKeeping Collaboration, Workflow, Collaborative Commerce, and Business Process Automation Straight!by David MarshakCollaboration is hot! However it is also being confused with business process integration, collaborative commerce, and workflow.
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