Search & Recommendations
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Self-Service and Support Search Solution Evaluation Framework
Criteria for Selecting Search, Navigation, and Discovery Solutions for Customer and/or Partner Self-Service and Support
by Susan AldrichTo help you choose the right self-service and support search solution and avoid a costly mistake, we’ve developed the Self-Service and Support Search Solutions Evaluation Framework. -
Evaluating Product Search Solutions
Summarizing the Evaluation Framework, the Seven Solutions, and the Comparisons
by Susan AldrichThis report is the final chapter in our current product search solution research. In it, we assess our evaluation approach and show you where to focus your own evaluation efforts. -
Product Search Solution Feature Comparison Matrix
Comparing Seven Product Search Solutions against Our Evaluation Framework
by Susan AldrichIn this report, we summarize our framework-based evaluations of seven product search solutions in the form of a matrix. -
PSGroup Bull's-Eye: Product Search Solutions: Best Overall Product Search Capabilities
Which Providers Offer the Best Overall Product Search Capabilities? Featuring EasyAsk, Endeca, IBM, iPhrase, Microsoft, Oracle, and Verity
by Susan AldrichWhich vendor solution hits the Patricia Seybold Group Bull’s-Eye against our product search evaluation framework? -
PSGroup Bull's-Eye: Product Search Solutions: Best Architectures
Which Providers Offer the Best Architectures?
by Susan AldrichWhich vendor solution hits the Patricia Seybold Group Bull’s-Eye for Architecture against our product search evaluation framework? -
PSGroup Bull's-Eye: Product Search Solutions: Best Design and Development Capabilities
Which Providers Offer the Best Design and Development Capabilities?
by Susan AldrichWhich vendor solution hits the Patricia Seybold Group Bull’s-Eye for design and development against our product search evaluation framework? -
PSGroup Bull's-Eye: Product Search Solutions: Best Merchandiser Support Capabilities
Which Providers Offer the Best Merchandiser Support Capabilities?
by Susan AldrichWhich vendor solution hits the Patricia Seybold Group Bull’s-Eye for merchandiser support against our product search evaluation framework? -
Microsoft Commerce Server 2002 Product Search Solution
Basic Search and Advanced Merchandising
by Susan AldrichMicrosoft Commerce Server 2002 includes a search engine that stacks up well in some key areas of our Product Search Evaluation Framework. -
PSGroup Bull's-Eye: Product Search Solutions: Best Retrieval and Results Management Capabilities
Which Providers Offer the Best Retrieval and Results Management Capabilities?
by Susan AldrichWhich vendor solution hits the Patricia Seybold Group Bull’s-Eye for retrieval and results management against our product search evaluation framework? -
Product Search Solution RFP Template
Patricia Seybold Group's Template for Preparing an RFP
by Susan AldrichYou can write a great Product Search Solution RFP in a short time using our outline, Product Search Evaluation Framework, and following our guidance. -
Verity K2 Catalog 5.5 Product Search Solution
Advanced Search and Classification
by Susan AldrichVerity K2, a premium search engine, stacks up well against our product search evaluation framework. -
Using Search Engines to Find New Customers at the American Institute of Physics
Scientific Publisher Combines Findability with 'Buy by the Piece' to Grow Its Customer Base
by Susan AldrichThe American Institute of Physics achieved a breakthrough in findability—and conversion—by creating a new platform and using search engines. -
Endeca InFront V.4.1 Product Search Solution
Guided Navigation and Advanced Merchandising
by Susan AldrichEndeca InFront, a premium search engine, stacks up well against our Product Search Evaluation Framework. -
iPhrase One Step V.4.5 Product Search Solution
Advanced Search and Presentation
by Susan AldrichiPhrase’s One Step product capabilities stack up well against our product search evaluation criteria. -
IBM WebSphere Commerce V.5.5 Product Search Solution
Advanced Merchandising and Basic Search
by Susan AldrichIBM’s WebSphere Commerce platform includes a product search engine and related marketing capabilities that stack up well against our product search evaluation criteria. -
Who Needs a Premium Product Search Engine?
When Basic Search Will Satisfy Findability, and When You Need a Premium Search Engine
by Susan AldrichWe offer a quick self assessment for marketing executives to determine whether a premium product search engine will boost findability. -
Capturing Customer Requirements for Content Management
Using Customer Scenario® Mapping to Gather Requirements for Information Attributes, Metadata, Roles, and Responsibilities
by Patricia SeyboldWhat’s the best way to scope and launch any ECM initiative? Start with the audience for the information; identify that audience’s critical scenarios; then identify the information and content required to support those scenarios, the content attributes an -
Search Engine Marketing and Optimization Wisdom V.2003
Nobody Actually Knows What Works, but Here Are Likely Steps to Search Engine Success
by Susan AldrichIf you missed December’s Search Engine Strategies Conference in Chicago, here’s the recap on the latest techniques for Search Engine Marketing and Search Engine Optimization. -
Oracle Text, Part of Oracle Database 10g, Product Search Solution
Wide Scalability and Flexibility Combined with Advanced Search Features
by Susan AldrichOracle Text provides strong product search capabilities that stack up well against our evaluation framework. -
Product Search Solution Evaluation Framework
Criteria for Selecting Product Search, Navigation, and Discovery Solutions
by Susan AldrichTo help you choose the right product search solution and avoid a costly mistake, we’ve developed an Evaluation Framework for Product Search Solutions.
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