IT Management
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In Google We Trust?
What’s Google’s Impact on Your Strategy?
by Patricia SeyboldWhat’s your Google strategy? Google has become much more than a search engine. It’s now a major market force and a shaper of customer behavior. In fact, Google’s strategy may impact your company’s future, whether you pay attention or not! -
Web Services, Services and SOA: What Companies Care About
Results from Release 2 of our Web Services Survey
by Brenda MichelsonHere are the results from our 2005 Web Services and SOA survey, reporting on respondent adoption rates, investment plans, critical issues, and value expectations. -
Northern Light Enterprise Search Engine V.3.0
Low Price, High Value, and Programmer Friendly
by Susan AldrichNorthern Light Enterprise Search Engine V.3.0 stacks up well against our enterprise search evaluation criteria. -
"Service-Oriented World" Cheat Sheet
A Guide to Key Concepts, Technology, and More…
by Brenda MichelsonAre you thinking about SOA? Are you trying to separate fact from fiction? Do you want to learn the key concepts, technology, and keys to success? Then read this “service-oriented world” cheat sheet! -
Enterprise Service Bus Q&A
Considering the Enterprise Service Bus as a Backbone Candidate for the Networked Integration Environment
by Brenda MichelsonWhat is an enterprise service bus, really? How does it fit in your enterprise integration architecture? How about your SOA? Read this report to get answers to the hot questions surrounding the ESB. -
SOA, All Over Again
The Second Coming of Service-Oriented Architecture
by Patricia SeyboldService-oriented architecture is back, and now it's in the mainstream. -
Integration Scenarios and the Networked Integration Environment
Pillars of Your IT Integration Strategy for Customer Experience
by Brenda MichelsonIn this report, we delve into the networked integration environment, its major layers and services, and its supporting environments, framed by the business drivers—customer experience scenarios that depend on integration. -
Integration and Customer Experience
Creating an IT Integration Strategy to Deliver an Integrated Customer Experience
by Brenda MichelsonIn this report, we discuss the importance of integration to customer experience and share our perspective on how to develop an IT integration strategy to deliver on your customer’s expectations. -
QCE Resolutions
Focus on What Matters Most to Your Customers
by Patricia SeyboldAre you interested in providing or improving your customer experience in 2005? Then start by focusing on these five areas. -
The Evolution of Service-Oriented Architecture
From Integration to Business Scenario Development
by Brenda MichelsonIn this report, we share our view of the service-oriented architecture evolution, starting with services for simple integration and working our way to services for business scenario development. -
Designing a Fluid Enterprise Using an Adaptive, Customer-Centric IT Architecture
Creating a Blended IT Architectural Portfolio to Support Your Customer-Centric Business
by Brenda MichelsonThis report demonstrates our architecture blending process on four of the new architecture strategies in order to achieve enterprise fluidity for our fictional customer-adaptive business, Digits Undercover. -
The Future for Open Text
How Livelink Will Deliver Content and Foster Collaboration among Task Teams
by Geoffrey BockOpen Text provides a wide range of capabilities for managing content and fostering team-oriented collaboration within intranets, based on its flagship product suite, Livelink. -
Interwoven at the Crossroads
Prospects for Weaving Together Disparate Product Capabilities into an Integrated ECM Platform Offering
by Geoffrey BockInterwoven is an enterprise content management vendor at the crossroads. This month, at its recent analyst conference, Interwoven identified both its current product plans and its future directions. -
Building Infrastructure with Integrated Stacks
Tradeoffs are Key
by Michael GouldeDesigning and building the software infrastructure necessary to support customer-facing applications is complex and expensive. An emerging trend for software suppliers to provide complete, well-integrated stacks may help reduce complexity and cost. -
PSGroup Bull's-Eye: Online Meeting Platforms: Best Set of Real-Time Collaborative Tools
Which Providers Offer the Best Set of Real-Time Collaborative Tools? Featuring Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx
by David MarshakThis Bull’s-Eye is our evaluation of the collaboration tools provided by the online meeting services and products from Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx. -
Astoria Structured Document Management System 4.3
Using Content Components to Assemble Structured Documents
by Geoffrey BockAstoria Software delivers the Astoria Structured Document Management System, a product designed to improve accuracy, increase productivity, and accelerate the time required to publish structured documents in electronic or hard-copy formats. -
PSGroup Bull's-Eye: Online Meeting Platforms: Best Tools to Schedule and Prepare Collaborative Meetings
Which Providers Offer the Best Tools to Schedule and Prepare Collaborative Meetings?
by David MarshakThis Bulls-Eye is our evaluation of the scheduling and preparation capabilities provided by the Online Meeting services and products from Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx. -
PSGroup Bull's-Eye: Online Meeting Platforms: Best Online Meeting Convocation Capabilities
Which Providers Offer the Best Online Meeting Convocation Capabilities?
by David MarshakThis Bull’s-Eye is our evaluation of the ad hoc meeting convocation capabilities provided by the online meeting services and products from Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx. -
PSGroup Bull's-Eye: Online Meeting Platforms: Best Seamless Phone and Web Experience
Which Providers Offer the Best Seamless Phone and Web Experience?
by David MarshakThis Bulls-Eye is our evaluation of the Integrated Web/Teleconferencing capabilities provided by the Online Meeting services and products from Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx. -
Online Meeting Services Comparison Matrix
Comparing Services and Products from Convoq, Genesys Conferencing, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx against Our Evaluation Framework
by David MarshakIn this report, we summarize our framework-based evaluations of eight online meeting products in the form of a matrix.
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