IT Management

  • In Google We Trust?

    What’s Google’s Impact on Your Strategy?

    by Patricia Seybold
    What’s your Google strategy? Google has become much more than a search engine. It’s now a major market force and a shaper of customer behavior. In fact, Google’s strategy may impact your company’s future, whether you pay attention or not!
    Jul. 7, 2005
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  • Web Services, Services and SOA: What Companies Care About

    Results from Release 2 of our Web Services Survey

    by Brenda Michelson
    Here are the results from our 2005 Web Services and SOA survey, reporting on respondent adoption rates, investment plans, critical issues, and value expectations.
    Jun. 30, 2005
    All Members
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  • Northern Light Enterprise Search Engine V.3.0

    Low Price, High Value, and Programmer Friendly

    by Susan Aldrich
    Northern Light Enterprise Search Engine V.3.0 stacks up well against our enterprise search evaluation criteria.
    Jun. 23, 2005
    All Members
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  • "Service-Oriented World" Cheat Sheet

    A Guide to Key Concepts, Technology, and More…

    by Brenda Michelson
    Are you thinking about SOA? Are you trying to separate fact from fiction? Do you want to learn the key concepts, technology, and keys to success? Then read this “service-oriented world” cheat sheet!
    Jun. 2, 2005
    All Members
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  • Enterprise Service Bus Q&A

    Considering the Enterprise Service Bus as a Backbone Candidate for the Networked Integration Environment

    by Brenda Michelson
    What is an enterprise service bus, really? How does it fit in your enterprise integration architecture? How about your SOA? Read this report to get answers to the hot questions surrounding the ESB.
    May. 19, 2005
    All Members
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  • SOA, All Over Again

    The Second Coming of Service-Oriented Architecture

    by Patricia Seybold
    Service-oriented architecture is back, and now it's in the mainstream.
    May. 12, 2005
    All Members
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  • Integration Scenarios and the Networked Integration Environment

    Pillars of Your IT Integration Strategy for Customer Experience

    by Brenda Michelson
    In this report, we delve into the networked integration environment, its major layers and services, and its supporting environments, framed by the business drivers—customer experience scenarios that depend on integration.
    Apr. 14, 2005
    All Members
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  • Integration and Customer Experience

    Creating an IT Integration Strategy to Deliver an Integrated Customer Experience

    by Brenda Michelson
    In this report, we discuss the importance of integration to customer experience and share our perspective on how to develop an IT integration strategy to deliver on your customer’s expectations.
    Mar. 31, 2005
    All Members
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  • QCE Resolutions

    Focus on What Matters Most to Your Customers

    by Patricia Seybold
    Are you interested in providing or improving your customer experience in 2005? Then start by focusing on these five areas.
    Jan. 20, 2005
    All Members
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  • The Evolution of Service-Oriented Architecture

    From Integration to Business Scenario Development

    by Brenda Michelson
    In this report, we share our view of the service-oriented architecture evolution, starting with services for simple integration and working our way to services for business scenario development.
    Jan. 6, 2005
    All Members
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  • Designing a Fluid Enterprise Using an Adaptive, Customer-Centric IT Architecture

    Creating a Blended IT Architectural Portfolio to Support Your Customer-Centric Business

    by Brenda Michelson
    This report demonstrates our architecture blending process on four of the new architecture strategies in order to achieve enterprise fluidity for our fictional customer-adaptive business, Digits Undercover.
    Dec. 9, 2004
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  • The Future for Open Text

    How Livelink Will Deliver Content and Foster Collaboration among Task Teams

    by Geoffrey Bock
    Open Text provides a wide range of capabilities for managing content and fostering team-oriented collaboration within intranets, based on its flagship product suite, Livelink.
    Dec. 2, 2004
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  • Interwoven at the Crossroads

    Prospects for Weaving Together Disparate Product Capabilities into an Integrated ECM Platform Offering

    by Geoffrey Bock
    Interwoven is an enterprise content management vendor at the crossroads. This month, at its recent analyst conference, Interwoven identified both its current product plans and its future directions.
    Nov. 23, 2004
    All Members
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  • Building Infrastructure with Integrated Stacks

    Tradeoffs are Key

    by Michael Goulde
    Designing and building the software infrastructure necessary to support customer-facing applications is complex and expensive. An emerging trend for software suppliers to provide complete, well-integrated stacks may help reduce complexity and cost.
    Nov. 18, 2004
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  • PSGroup Bull's-Eye: Online Meeting Platforms: Best Set of Real-Time Collaborative Tools

    Which Providers Offer the Best Set of Real-Time Collaborative Tools? Featuring Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx

    by David Marshak
    This Bull’s-Eye is our evaluation of the collaboration tools provided by the online meeting services and products from Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx.
    Nov. 18, 2004
    All Members
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  • Astoria Structured Document Management System 4.3

    Using Content Components to Assemble Structured Documents

    by Geoffrey Bock
    Astoria Software delivers the Astoria Structured Document Management System, a product designed to improve accuracy, increase productivity, and accelerate the time required to publish structured documents in electronic or hard-copy formats.
    Nov. 10, 2004
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  • PSGroup Bull's-Eye: Online Meeting Platforms: Best Tools to Schedule and Prepare Collaborative Meetings

    Which Providers Offer the Best Tools to Schedule and Prepare Collaborative Meetings?

    by David Marshak
    This Bulls-Eye is our evaluation of the scheduling and preparation capabilities provided by the Online Meeting services and products from Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx.
    Nov. 10, 2004
    All Members
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  • PSGroup Bull's-Eye: Online Meeting Platforms: Best Online Meeting Convocation Capabilities

    Which Providers Offer the Best Online Meeting Convocation Capabilities?

    by David Marshak
    This Bull’s-Eye is our evaluation of the ad hoc meeting convocation capabilities provided by the online meeting services and products from Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx.
    Nov. 4, 2004
    All Members
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  • PSGroup Bull's-Eye: Online Meeting Platforms: Best Seamless Phone and Web Experience

    Which Providers Offer the Best Seamless Phone and Web Experience?

    by David Marshak
    This Bulls-Eye is our evaluation of the Integrated Web/Teleconferencing capabilities provided by the Online Meeting services and products from Convoq, Genesys, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx.
    Oct. 28, 2004
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  • Online Meeting Services Comparison Matrix

    Comparing Services and Products from Convoq, Genesys Conferencing, IBM, Macromedia, Microsoft, Oracle, Raindance, and WebEx against Our Evaluation Framework

    by David Marshak
    In this report, we summarize our framework-based evaluations of eight online meeting products in the form of a matrix.
    Oct. 21, 2004
    All Members
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