Articles
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PSGroup Bull's-Eye: Product Search Solutions: Best Architectures
Which Providers Offer the Best Architectures?
by Susan AldrichWhich vendor solution hits the Patricia Seybold Group Bull’s-Eye for Architecture against our product search evaluation framework? -
Securing Roving Content
Taking Stock of Microsoft-InterTrust Deal for the Future of Digital Rights Management
by Geoffrey BockWith the settlement of its patent dispute with InterTrust, Microsoft is now poised to standardize a set of underlying enterprise digital rights management services for roving content. -
IBM Tivoli Configuration Manager v4.2
IBM’s Heterogeneous Configuration Management Solution
by Robert Eugene SheltonThis report evaluates IBM’s Tivoli configuration management solution against the PSGroup product evaluation framework for configuration management products. -
PSGroup Bull's-Eye: Product Search Solutions: Best Design and Development Capabilities
Which Providers Offer the Best Design and Development Capabilities?
by Susan AldrichWhich vendor solution hits the Patricia Seybold Group Bull’s-Eye for design and development against our product search evaluation framework? -
WebEx Meeting Center
The Leader in Market Share Provides Impressive Collaborative Functionality
by David MarshakSee how WebEx Meeting Center rates against our online meeting evaluation framework. -
Evaluating Configuration Management Products
Why You Need Configuration Management Software and How to Select it
by Robert Eugene SheltonThis report outlines the Patricia Seybold Group’s framework for evaluating configuration management products and helps you structure a business case to determine the ROI on such products in your organization. -
KXEN Analytical Framework 3.0
Data Mining Made Much Easier
by Mitchell KramerThis report evaluates KXEN Analytic Framework 3.0 against our evaluation framework for customer relationship analytic applications. -
PSGroup Bull's-Eye: Product Search Solutions: Best Merchandiser Support Capabilities
Which Providers Offer the Best Merchandiser Support Capabilities?
by Susan AldrichWhich vendor solution hits the Patricia Seybold Group Bull’s-Eye for merchandiser support against our product search evaluation framework? -
Microsoft Commerce Server 2002 Product Search Solution
Basic Search and Advanced Merchandising
by Susan AldrichMicrosoft Commerce Server 2002 includes a search engine that stacks up well in some key areas of our Product Search Evaluation Framework. -
Project Avalanche
Corporate IT Executives Band Together to Evolve Shared IP
by Patricia SeyboldThe Avalanche Corporate Technology Cooperative, also known as "Project: Avalanche" is a brand new corporate customer-led initiative to enable corporate IT executives to extract more value out of their IT investments. Avalanche Cooperative members can now -
PSGroup Bull's-Eye: Product Search Solutions: Best Retrieval and Results Management Capabilities
Which Providers Offer the Best Retrieval and Results Management Capabilities?
by Susan AldrichWhich vendor solution hits the Patricia Seybold Group Bull’s-Eye for retrieval and results management against our product search evaluation framework? -
Content Management Feature Comparison Matrix
Comparing Seven Enterprise Content Management Products against Our Evaluation Framework
by Geoffrey BockThe content management feature comparison matrix summarizes our assessments of six enterprise content management products--Documentum 5 ECM Platform, FileNet P8, IBM Content Manager V.8.2, Interwoven 5.5 Content Infrastructure, Merant Collage V.4.0, Micr -
Raindance Meeting Edition
Raindance Brings the Feeling of Face-to-Face Meetings Online
by David MarshakSee how Raindance Meeting Edition rates against our online meeting evaluation framework. -
How Strong Is Your Customer Experience?
Building Strong Customer Experiences Twelve Ways
by Mitchell KramerCustomer experience is the environment in which your customers do business with you. Build a stronger customer experience, and you’ll improve customer satisfaction, loyalty, and profitability. Learn in this report how to build stronger customer experienc -
Providing Matter-Centric Collaboration at Holland & Knight
Expediting the Delivery of Legal Services by Unifying the Management of Business Information
by Geoffrey BockHolland & Knight, a large American law firm with offices in many cities, seeks to function as an integrated organization. It has implemented WorkSite from Interwoven to manage content around client matters and practice areas, rather than managing content -
Rethinking CRM
Customers Don't Want to Be Managed; They Do Want Good Experiences and Outcomes
by Patricia SeyboldToday’s customer-centric executives have expanded the purview of their CRM initiatives to encompass end-to-end customer experience management. Their mandate now includes merchandising and product information, as well as all customer-impacting operational -
E-Merchandising at drugstore.com
How drugstore.com Organizes and Automates Product Merchandising and Marketing
by Susan AldrichAt drugstore.com, constant on-site promotions, internet advertising, and a 30 percent annual turnover in SKUs are managed with a high degree of consistency. -
Marketswitch TRUE Optimization Suite 4.7
Customer Relationship Analytic Applications that Improve Marketing Effectiveness and Efficiency
by Mitchell KramerThis report evaluates the Marketswitch TRUE Suite against our evaluation framework for customer-centric analytic applications. -
Product Search Solution RFP Template
Patricia Seybold Group's Template for Preparing an RFP
by Susan AldrichYou can write a great Product Search Solution RFP in a short time using our outline, Product Search Evaluation Framework, and following our guidance. -
Vignette Application Portal 7.0
Updating a Mature Portal Platform
by David MarshakWe evaluate Vignette Application Portal (formerly Epicentric) against our portal platform framework.
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