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• Web Services Security Issues and Antidotes

  Two Characteristics of Web Services Drive Critical Security Requirements

  by Susan Aldrich

  There are two security issues that are exacerbated by Web Services, which push some familiar security requirements into higher priority.
  Feb. 27, 2003

  Strategies

  

• Who Is Accessing Your Information?

  The COUNTER Project Proposes to Track Usage while Protecting Privacy

  by Patricia Seybold

  The COUNTER Project is attempting to provide a standardized method of tracking reader access to online published information.
  Feb. 20, 2003

  All Members

  

• divine’s Velocity Marketing

  How divine’s Offering Stacks Up against Our Campaign Management Framework

  by Mitchell Kramer

  This report evaluates Velocity Marketing from divine, Inc., against our evaluation framework for campaign management.
  Feb. 20, 2003

  All Members

  

• IBM WebSphere Portal

  A Market, Functionality, and Vision Leader

  by David Marshak

  IBM WebSphere Portal provides a complete, often compelling, and sometimes confusing set of portal functionality and services.
  Feb. 13, 2003

  All Members

  

• Communicator, Inc., Hub ID, A Security Broker for Linked Enterprises

  Managed Service for Digital Identity Management for Trading Circles Connected by Portals, Web Sites, and Web Services

  by Susan Aldrich

  Communicator Hub ID provides managed digital identity services, including SSO, for trading communities.
  Feb. 13, 2003

  All Members

  

• Protecting Your Digital Assets

  Technical Journal Publishers Lead the Way Using Digital Object Identifiers (DOIs)

  by Patricia Seybold

  The DOI standard for uniquely tagging digitized assets is in widespread use by journal publishers.
  Feb. 13, 2003

  All Members

  

• Multi-Channel CRM Architecture

  An Architecture for Ideal Customer Experience

  by Mitchell Kramer

  This report defines an Architecture for Multi-Channel CRM. This Architecture can help define your CRM requirements and evaluate CRM products.
  Feb. 6, 2003

  All Members

  

• EASI Security Unifier Suite: Security Backplane from Quadrasis

  Get Closer to Single Sign-On and Manage Fundamental Security Issues for Web Services and Portals

  by Susan Aldrich

  Quadrasis’s EASI Security Unifier Suite addresses the stresses that Web Services and portals bring to your security infrastructure.
  Feb. 6, 2003

  All Members

  

• Understanding Digitization: Trends in Business Models

  Important Lessons from Scientific, Medical, and Technical Publishing

  by Patricia Seybold

  Technical journal publishers have come up with new business models to for generating revenues from digital assets.
  Feb. 6, 2003

  All Members

  

• Blue Martini Relationship Marketing

  How Blue Martini’s Offering Stacks Up against Our Campaign Management Framework

  by Mitchell Kramer

  This report evaluates Relationship Marketing from Blue Martini Software, Inc. against our evaluation framework for campaign management.
  Jan. 30, 2003

  All Members

  

• How Should You Manage Content within Your Enterprise?

  Seven Key Issues that Are Critical to Success

  by Patricia Seybold

  How should you organize and staff to ensure success in your enterprise content management initiative? Don’t make content management an IT project.
  Jan. 30, 2003

  All Members

  

• SAP Puts Web Services in Mainstream

  Provides Model for Web Services Architecture and Value Proposition

  by Susan Aldrich

  SAP has once again advanced the IT landscape, with far reaching implications for you--even if you don’t use SAP.
  Jan. 23, 2003

  All Members

  

• Do Portals Impact Business Processes?

  One Company's Experience

  by David Marshak

  Portals require the re-thinking of business processes, as the story of one of our clients illustrates.
  Jan. 23, 2003

  All Members

  

• American Express Comes Through for a Member in Need

  Solving a Problem Leads to an Easy Up-Sell

  by Ronni Marshak

  When a customer is in crisis, solving the problem on the spot makes the sale!
  Jan. 16, 2003

  Strategies

  

• Services on Our Mind

  Software Vendors Need to Start Thinking Services, Not Solutions

  by Patricia Seybold

  Today’s IT-buyers want to buy collections of re-usable application and infrastructure services. Today’s IT sellers are offering packaged software solutions. There’s a mismatch in the market.
  Jan. 16, 2003

  All Members

  

• Marketswitch TRUE Suite

  How Marketswitch’s Offering Stacks Up against Our Campaign Management Framework

  by Mitchell Kramer

  This report evaluates TRUE Marketing Optimization applications from Marketswitch Corporation against our evaluation framework for campaign management.
  Jan. 16, 2003

  All Members

  

• Key Issues around Portals and Content Management

  The Who, What, Where, When, Why, and How

  by David Marshak

  Content Management is one of the largest challenges of implementing Portals. This report looks at the relationship between the two domains from a portal-centric perspective.
  Jan. 9, 2003

  All Members

  

• Campaign Management Integration

  What Integration Work to Expect When You Deliver Multi-Channel Campaigns

  by Mitchell Kramer

  Integration is a major issue in delivering multi-channel campaigns. This report examines the causes for the issue and recommends how you should address it.
  Jan. 9, 2003

  All Members

  

• The Documentum 5 ECM Platform

  Providing the Framework, Components, and Services for Content-Centric Applications

  by Geoffrey Bock

  Announced in September, 2002, the Documentum 5 ECM platform integrates Web content management, electronic document management, and digital asset management into a consistent set of content-centric services. The platform is based on an extensible Architec
  Jan. 9, 2003

  All Members

  

• Epiphany Marketing

  How E.piphany’s Offering Stacks Up against Our Campaign Management Framework

  by Mitchell Kramer

  This report evaluates E.piphany Marketing against our evaluation framework for campaign management.
  Jan. 2, 2003

  All Members