Government

  • A Community Fights for Its Right to Healthcare

    Customers Enlist Regulators to Preserve Services In Boothbay, Maine

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    Elderly healthcare customers on the Boothbay peninsula in Maine are seeking help from Maine’s Health & Human Services’ regulators to keep 24-hour services local. MaineHealth requires seniors to drive dangerous roads at night for help.
    Aug. 22, 2014
    All Members
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  • Why Chaos Is Important for Innovation

    How an Organization, Group, or Individual Can Foster Innovation

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    This book, The Chaos Imperative by Ori Brafman and Judah Pollack, is a must read for anyone who wants to maximize his/her brain power. It will help you, and your team, create the conditions for innovation to occur.
    Jan. 17, 2014
    All Members
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  • Why the Healthcare.gov Insurance Exchange Bombed

    Policy Makers Insisted on a Customer-Unfriendly Workflow

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    The long-awaited U.S. government Federal health insurance exchange, healthcare.gov, went live on October 1, 2013 and quickly proved impossible to use. Would-be customers were subjected to long delays. Here’s why.
    Nov. 7, 2013
    Strategies
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  • Have We Consented to Government Surveillance?

    Do Citizens, Residents, and People in Other Countries Have a Right to Privacy in the Digital Age?

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    Edward Snowden’s whistle-blowing on the NSA, and Glenn Greenwald’s documentation of the technologies and processes used, are a wake-up call for citizens who believe that their private communications should remain private.
    Aug. 1, 2013
    All Members
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  • Tackling a Wicked Problem: Water Issues!

    How the Delta Dialogues Project Is Using Dialogue Mapping to Build Shared Understanding

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    The Sacramento–San Joaquin Delta Conservancy wanted to engage key stakeholders in planning the future of California’s fresh water supply. They used CogNexus Group’s Dialogue Mapping™ to build shared understanding among polarized players.
    May. 30, 2013
    All Members
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  • America's First Responders Need Your Help!

    Support Legislation that Would Allocate the D Block Spectrum to Public Safety!

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    A white paper published by the Public Safety Alliance describing why the U.S. Congress should support legislation to allocate wireless spectrum to public safety.
    Sep. 1, 2011
    All Members
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  • Building Interactive Feedback into Your Products and Surrounding Services

    How Koko Fitness Enables Four Kinds of Interactive Feedback

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    How could your company benefit from building data gathering and interactive feedback into the products and services you offer? Learn how from Koko Fitness.
    Nov. 16, 2006
    All Members
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  • Data Mining at Work

    Predicting and Preventing Terrorism

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    Data mining is a powerful and proven analytic technology. This report discusses how it can be used to predict and prevent terrorism and urges its use for that purpose.
    Jun. 10, 2004
    All Members
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  • Learning about Emergent Learning, Part 3

    From Post Mortem to Living Practice and Emergent Learning in Action

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    How do you transform your organization into a change master? Instill After Action Reviews (AARs) as an iterative learning practice. Don’t focus on “lessons learned;” analyze the ground truth in mid-task and at the end of each iteration. Hypothesize about
    Feb. 26, 2004
    All Members
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  • Learning about Emergent Learning, Part 1

    The Evolution of After Action Reviews (AARs) at the U.S. Army

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    If you want to master organizational change, we recommend that you unleash the power of emergent learning in your organization. Start with After Action Reviews.
    Feb. 12, 2004
    All Members
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