Content & Knowledge Management
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Delivering Content in Context at National Semiconductor
Organizing and Visualizing Content for Reference Hardware Designs
by Geoffrey BockNational Semiconductor is in the midst of deploying a set of System Solutions, reference hardware designs that describe how to incorporate various analog devices to engineer different electronic products. -
Customer Data Warehouses
Closing the Loop on Customer-Centricity
by Mitchell KramerA customer data warehouse is a data warehouse designed to support the customer-centric analysis of your business. This report discusses what data they contain and how they’re used. -
Developing Your Plan of Attack for Your ECM Initiative
How to Scope the Content Collection that Maximizes Your Opportunities for Success
by Susan AldrichSo much content to be managed, so little time: Where do you start your ECM initiative? -
Understanding the Strategies of Major Enterprise Content Management Suppliers
Which Suppliers' Strategies Match Yours? Which Suppliers Will Remain Viable?
by Geoffrey BockThis report charts the landscape for seven enterprise content management vendors. It assesses the business strategy, viability, product strategy, and cultural fit for Documentum, FileNet, IBM, Interwoven, Merant, Microsoft, and Stellent. -
Emerging Governance Structures for Tackling Information Management
Laying the Structure for a Strategic Core Competency in Information Management
by Patricia SeyboldInformation management is looming as a necessary strategic core competence for organizations in the 21st century. Here’s how forward-thinking organizations are organizing themselves to tackle information management strategically. -
Why EMC Acquired Documentum
Towards the Next Generation Platform for Storing and Managing Enterprise Content
by Geoffrey BockEMC Corporation, a company that has made its mark over the past decade by delivering networked storage solutions, plans to acquire Documentum, an industry-leading enterprise content management software provider. We believe that competing enterprise content management vendors will now need to address the persistent storage requirements for the unstructured business information that they produce and manage as part of their product offering. -
Producing an XML-Based E-Catalog at Snap-on Incorporated
Maintaining an Adaptive Product Content Management Solution for Enterprise Operations
by Geoffrey BockSnap-on Incorporated now deploys an XML-based e-catalog that extends the company’s existing business processes to the Web. We believe that Snap-on’s experience demonstrates how a well-designed XML-based e catalog avoids the overhead of maintaining produc -
The Future of Enterprise Content Management
Trends for Linking the Content Management Lifecycle to Your Enterprise Application Infrastructure
by Geoffrey BockIn this report, we offer our observations about our framework-based comparisons of enterprise content management products as well as identify critical trends for content management features and functions. -
What about the Customers?
Differences in Architecture Will Make Conversion from PeopleSoft to Oracle High Cost and High Risk
by Mitchell KramerOracle’s announced acquisition of PeopleSoft will force PeopleSoft customers to convert from PeopleSoft 8 to Oracle EBS 11i, a conversion that, due to differences in Architecture, will result in major costs and high risk. -
Who Is Accessing Your Information?
The COUNTER Project Proposes to Track Usage while Protecting Privacy
by Patricia SeyboldThe COUNTER Project is attempting to provide a standardized method of tracking reader access to online published information. -
Protecting Your Digital Assets
Technical Journal Publishers Lead the Way Using Digital Object Identifiers (DOIs)
by Patricia SeyboldThe DOI standard for uniquely tagging digitized assets is in widespread use by journal publishers. -
Key Issues around Portals and Content Management
The Who, What, Where, When, Why, and How
by David MarshakContent Management is one of the largest challenges of implementing Portals. This report looks at the relationship between the two domains from a portal-centric perspective. -
The Documentum 5 ECM Platform
Providing the Framework, Components, and Services for Content-Centric Applications
by Geoffrey BockAnnounced in September, 2002, the Documentum 5 ECM platform integrates Web content management, electronic document management, and digital asset management into a consistent set of content-centric services. The platform is based on an extensible Architec -
Content Management: What Organizations Care About
Results from Our Content Management Survey
by Geoffrey BockWe conducted a survey of our customers to identify and describe key trends for content management systems. -
Building Business Relationships through Product Information Assets
Using Electronic Catalogs to Forge Connections among Manufacturers, Distributors, and Buyers
by Geoffrey BockManaging product content relies on more than the search capabilities of a robust electronic catalog and the ability to access the information over the Internet. -
Communicator Inc Supports Gated Inter-Enterprise Financial Communities:
Built on Content Syndication, Distributed Permissioning, and a New Instant Messaging Offering
by David MarshakCommunicator Inc has created a platform for supporting multi-enterprise communities that addresses these communities’ key requirements. -
Social Searching within Enterprise-Wide Discovery Networks
Organizing Expertise, Experience, Experts, and Communities of Interest to Locate Relevant Digital Content
by Geoffrey BockSocial searching--finding items based on networks of social relationships--represents a core capability for discovering critical content in the digital age. -
Why Metadata Matters
Adding the Critical Insights for Intelligent Content Management Capabilities
by Geoffrey BockManaging the metadata that adds “intelligence” to our cyber-centric interactions is fast becoming a critical aspect of creating a compelling online experience. Metadata describes the type and structure of specific data elements. -
Defining Metadata
The First Step Toward Consistent Content Management
by Patricia SeyboldConsistent content management can both reduce costs improve both the quality of your customer experience. Start by identifying the kinds of metadata that matters most to your different groups of customers and to the people who serve those customers. -
Lessons from FindMRO.com, the MRO Sleuth
Best Practices in Content and Search
by Susan AldrichThis report analyzes FindMRO’s content strategy and programs and identifies nine lessons learned.
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