IBM Sales Center for WebSphere Commerce is IBM’s assisted-service for ecommerce offering. Sales Center was introduced with IBM WebSphere Commerce V6.0 in May 2006 and is available as a separately-orderable add-on. To date, IBM claims that approximately two dozen customers have purchased it. We recommend IBM Sales Center to every organization that has implemented WebSphere Commerce as the mechanism for delivering assisted-service for ecommerce and a cross-channel customer experience for ecommerce. For those organizations in the process of selecting an ecommerce platform, IBM Sales Center makes IBM WebSphere Commerce a much more attractive choice.